Contact Support
If you need assistance, please contact us through the support channels below. To help us respond faster, include as much detail as possible in your message, such as the device model, operating system version, app version, and a short description of the issue.
Email Support
Website
Response Time
We typically respond within 24-48 business hours.
Company Address
Evliya Çelebi - Etiler Mahallesi
No: 12 İç Kapı No: 106
Muratpaşa - Antalya - Türkiye
For the fastest support experience, please include screenshots, error messages, and a clear explanation of what happened.
Frequently Asked Questions
MORAI uses artificial intelligence to help you generate, transform, enhance, and animate photos and videos.
You can upload an image, choose a style or effect, and receive AI-generated visual results based on your input.
You can generally upload personal photos and other images that you have the legal right to use.
Please do not upload content that infringes the rights of others or includes third-party images without proper permission.
AI video effects use automated systems to animate or transform still images into dynamic visual outputs.
Results may vary depending on the quality of the source image, selected effect, and current processing conditions.
AI-generated outputs depend on many variables, including the uploaded image, prompt, selected style,
technical limitations, and system behavior. For that reason, results may differ from one generation to another.
In many cases, yes. However, you are responsible for making sure your use complies with applicable laws,
platform policies, and the rights of any third parties. You should not use generated content in misleading,
infringing, or unlawful ways.
Please send an email to support@moraiphoto.com with a short explanation of the issue,
the device you are using, your operating system version, app version if available, and any screenshots or error messages.